Help Info

Patient Journey

Introduction

Hearing loss is a journey and there is no right or wrong place to be. Where you are on your journey depends on how your hearing loss (or possible hearing loss) affects your life and relationships, and how you manage it. With our Patient Journey tool, we aim to provide you with information and resources that will be helpful and relevant to where you are today.

Patient Journey

Do you wear a hearing aid?

  • Yes
  • No

How often do you wear your hearing aids?

  • Never
  • Sometimes
  • Usually
  • Always

Have you had your hearing tested?

  • I don't need to
  • I'm thinking about it
  • I'm going to
  • I have had it tested

Which statements do you agree with?

  • My friends and family tell me I have trouble hearing, but I don't agree
  • I only have trouble hearing when people mumble
  • My family, friends and I have misunderstanding because they aren't clear
  • I prefer not to talk to people I know who are difficult to understand
  • None of the above

Which statements do you agree with?

  • If someone else has been watching the TV, I have to put the volume up
  • If I go out with a group, I often end up sitting quietly while everyone else is talking
  • I worry about how often I ask people to repeat themselves
  • I need to focus carefully on what's being said in order to understand
  • None of the above

Which statements do you agree with?

  • I have asked my doctor or friends with hearing aids about where I could get my hearing checked
  • I have thought about what it would be like to wear hearing aids
  • I have done research on hearing on the internet
  • I am considering having my hearing tested because of my age
  • None of the above

Which statements do you agree with?

  • My audiogram shows I have a hearing loss
  • I am talking to an audiologist about my options
  • Even if it’s only a slight hearing loss, I can do something about it
  • I feel good about taking steps to help myself
  • None of the above

Which statements do you agree with?

  • My hearing aids are important to my daily life
  • I attend or have thought about attending a support group
  • I still have communication difficulties with my friends and family
  • I use my hearing aids and additional technology to help me communicate
  • None of the above

Which statements do you agree with?

  • I always tell people up front that I have difficulty hearing and tell them how they can help me
  • I use technology in addition to my hearing aids to help me communicate
  • I am interested in all the newest hearing technology
  • I have supportive friends and family who help me in difficult situations
  • I see my hearing care professional for regular check-ups
  • I know other people with hearing loss that I can share my experiences with
  • None of the above

Unaware

It looks like you're unaware of a hearing loss.

Unaware

Others might think you have trouble hearing, but you haven’t noticed it.

Exploration

Preparing

Action

Managing

Living well

Fact: Hearing loss affects 360 million people worldwide

Fact: There is no way to cure hearing loss, but it can be managed with technology or communication strategies

Fact: Adults with untreated hearing loss are at a higher risk of being unemployed

Fact: People with untreated hearing loss are 2.5 times more likely to experience depression

Exploration

It looks like you're exploring a possible hearing loss.

Unaware

Exploration

You may have noticed that you have trouble hearing and want more information.

Preparing

Action

Managing

Living well

Fact: Hearing loss is a normal part of the aging process. 15% of Americans over age 18 have some degree of hearing loss.

Fact: Untreated hearing loss can have serious consequences. For instance, people with untreated hearing loss have higher rates of unemployment and underemployment.

Do you go out less often than you used to?


Who can you talk to about your concerns?


What would you like to know more about?


Preparation

It looks like you are preparing to get help for a hearing loss.

Unaware

Exploration

Preparing

You may have asked others for help or advice about hearing.

Action

Managing

Living well

Fact: Hearing loss can't be cured, but it can be managed with technology and communication strategies.

Fact: Untreated hearing loss is associated with social isolation, which can have a serious effect on your physical and mental well being.

What are the benefits of taking action on your hearing loss?


What are the benefits of continuing as you are?


Who can you talk to about your concerns?


Action

It looks like you are ready to take action on your hearing loss.

Unaware

Exploration

Preparing

Action

Your next step can be to try different treatments.

Managing

Living well

Fact: Untreated hearing loss is associated with social isolation, which can have a serious effect on your physical and mental well being.

Fact: Hearing loss can't be cured, but it can be managed with technology and communication strategies.

What benefits do you hope to get from hearing aids?


What are your concerns about getting hearing aids?


Managing

It sounds like you are managing your hearing loss.

Unaware

Exploration

Preparing

Action

Managing

Keep exploring additional technologies and strategies to help you communicate better.

Living well

What additional hearing technologies would make it easier for you to hear?


When is it easiest for you to hear?


Can you think of strategies that can help you improve your communication in difficult situations?


Living Well

It looks like you are living well with your hearing loss.

Unaware

Exploration

Preparing

Action

Managing

Living well

Continue to adapt to new technologies and situations to maintain your success.

What routines make hearing easier for you?


Who helps you in your daily communication?


What would you like to ask in your next appointment?


Step ?/?

Thank you for completing the Patient Journey. Here is a summary of your answers.

Share your results

Click below to email your results or save them as a PDF.

Share your results

Resources

You may find these videos and tools interesting as you continue your hearing journey.

Why Improve My Hearing?

Why Improve My Hearing

Why Improve My Hearing?

Top Tips for Managing Communication Well

Patient Journey - 17/11/2017